Toll Free Number
1-877-GET-ASI-1 (877-438-2741)
Send an Email to our Support Team

Offices

Louisville, KY
502-499-9800 / 502-499-1440 (fax)
Lexington, KY
859-278-0440 / 859-278-2619 (fax)
Elizabethtown, KY
877-438-2741, x1119
Cincinnati, OH
513-769-9901 / 513-769-0670 (fax)
Columbus, OH
614-487-6840 / 614-487-6841 (fax)
Indianapolis, IN
317-872-9606 / 317-228-3745 (fax)
Fort Wayne, IN
260-432-9695 / 260-432-3646 (fax)
Evansville, IN
877-438-2741, x1126
Cary, NC
919-319-9007 / 919-319-6767 (fax)
Charlotte, NC
704-523-3339 / 704-523-5669 (fax)
Detroit, MI
734-737-0273 / 734-737-0274 (fax)
Richmond, VA
877-438-2741

Support

To assist users with software problems, Advanced Solutions, Inc. provides extensive support for all our product lines. Whether online, over-the-phone, or on-site; technical support from ASI is affordable and flexible to meet your specific needs. Together with our relationship with Autodesk, we are able to streamline the delivery and support of products we offer. ASI offers a variety of ways to support your technical needs. Submit a request for technical support.

Free Seminars

We regularly have free Professional Development Hours in each of our offices and at other locations on most all Autodesk products. Be sure to mark your calendar for any of these free seminars that interest you and make a reservation by giving us a call. We know you will find them more than worth your time and you always get a free lunch.

Gold Support

Autodesk Subscription Gold Support is designed for organizations that require telephone support during normal business hours, Monday to Friday. Get toll-free access to reliable technical expertise, guaranteed response times, online tracking and management of support requests, and more.

• Gold Support – Product Overview (1780 Kb)
• Gold Support – Questions and Answers (23 Kb)

Choose Gold Support if any of the following describes your business:

• Loss of productivity affects your competitiveness.
• You want priority access to technical expertise and guaranteed response times.
• You manage projects that are time sensitive and require a premium level of technical support.
• You want to centralize and better manage your help desk function.
• Your support comes from internal “power users” who are more productive, and provide more value, on billable projects.