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Advanced Solutions Help Desk
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Toll Free Number
1-877-GET-ASI-1 (877-438-2741)
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Advanced Solutions Office Locations


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Support
To assist our customers, Advanced Solutions provides extensive technical support for the Autodesk product line. As part of our commitment to quality customer service, we offer online, telephone, and on-site support that is affordable and flexible to meet your specific needs.
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Advanced Solutions provides free email, telephone and online interactive support to the following customers:
- Customers with current Autodesk Subscription contracts
- Customers who have purchased Autodesk software licenses without Subscription who need help with an installation or licensing issue
- Customers with active service engagements
Not one of these customers? Try our support free for 30 days and see what you're missing.
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Support Testimonials
"This was my first experience with Advanced Solutions technical support and I must say that I was very impressed with how fast your support team responds. My problem was addressed in a very professional and personal level and I would recommend Advanced Solutions to anyone using any of their supported products. Thanks, I'll be calling again."
Ryan H.
"Advanced Solutions Inc. has once again exceeded my support expectations."
Don L.
"Great follow up! The assistance makes you feel as if you are not alone on the project (Revit wise). Thanks!"
Maya P.
"My technician was a magician. Just when I was fed up with dealing with the Adobe, Dell, and Autodesk tech support, he got it fixed and running. Count me satisfied. Well done."
Jay H.
"I was impressed with the quick response and the courteous manner of the support staff."
Randy T.
"As an engineer in the I.T. industry I can tell you that the Advanced Solutions level of response time and the details of the effort to resolve this issue are Outstanding!"
Gene J.
"One of the quickest solutions to a software problem I've encountered. Extremely helpful and knowledgeable."
Scott M.
"Simply said in a few words: Advanced Solutions provides support. Others have not."
John H.
"Your technical support team went about and beyond trying to assist me on this issue. The technician even provided me with his cell number in case I needed him after hours. I would rate your team among the best."
Bill A.
"Not only this time, but everytime I have contacted support they have been excellent. Surprised me how fast I was helped!"
Daryl H.
"The support tech knew exactly how to resolve the problem and resolved it quickly using the screen sharing. Your company responded as soon as I sent the support request through your website. The best service I've had."
Mike K.
"Friendly, personable, and professional. All you could ask for, especially fifteen minutes before quitting time right before the holiday break."
Berlie P.
(Read More Support Testimonials)
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BIM solutions make sustainable design practices more efficient and less costly.
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