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Gold Support
Autodesk Subscription Gold Support
Autodesk Subscription Gold Support is designed for organizations that require telephone assistance during normal business hours, Monday through Friday. Get toll-free access to reliable technical expertise, guaranteed response times, online tracking and management of support requests, and more.
Gold Support offers:
- Get technical assistance from Gold Support directly from Advanced Solutions that has met stringent criteria set by Autodesk for technical expertise and response time.
- Receive technical support for up to four named callers.
- Get unlimited telephone support during business hours.
- All Gold Support calls are received through a priority inbound queue ensuring rapid response.
- Ask your Account Manager or contact us for more details.
Choose Gold Support if any of the following describes your business:
- A loss of productivity affects your competitiveness.
- You want priority access to technical expertise and guaranteed response times.
- You manage projects that are time-sensitive and require a premium level of technical support.
- You want to centralize and better manage your help desk operation.
- Your current technical support comes from internal "power users" who are more productive and provide more value on billable projects and should therefore be focusing on project work.
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Building Information Modeling
BIM solutions make sustainable design practices more efficient and less costly.
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